At Streamly ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, and share your personal information, as well as your rights and choices regarding your information.
1. What Does This Privacy Policy Cover?This Privacy Policy describes how Streamly handles personally identifiable information ("Personal Information") collected when you access or use our Services. We use this information to enhance your experience, improve our Services, fulfill requests, and analyze usage patterns. In certain circumstances, we may share your information with trusted third parties, as described in this Privacy Policy.
2. Personal Information We Collect
We collect the following types of information:
2.1. Information You Provide to Us:
• Account Registration: When you create a Streamly account, we may collect your name, email address, phone number, and password.
• Customer Support: Information you provide when contacting support, such as your name, email address, and description of the issue.
• Payment Information: For subscriptions or purchases, we may collect billing details, such as credit card information or payment account details.
• Integration Data: If you connect third-party tools (e.g., Dropbox, Google Drive), we may collect data necessary to provide seamless integration.
2.2. Information Collected Automatically
• Log Data: Includes information like your IP address, device type, operating system, browser type, and usage statistics.
• Cookies and Similar Technologies: We use cookies and other tracking technologies to understand user behavior, personalize content, and improve our Services.
2.3. Information from Third Parties
If you link third-party services to your Streamly account, such as ad platforms or cloud storage providers, we may receive information from these platforms to enhance your experience.
3. How We Use Your Personal Information
Streamly uses your Personal Information to:
• Provide and manage your account.
• Deliver and enhance our Services.
• Facilitate integrations with ad platforms and cloud storage providers.
• Communicate updates, promotions, or technical notices.
• Personalize your experience and offer tailored recommendations.
• Monitor usage and analyze data to improve functionality.
• Comply with legal obligations and protect against fraud.
4. How We Share Your Personal Information
We may share your information in the following scenarios:
4.1. Service Providers
We work with trusted third-party providers for hosting, payment processing, customer support, analytics, and marketing.
4.2. Legal Requirements
We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights or the safety of others.
4.3. Business Transactions
In the event of a merger, acquisition, or sale, your Personal Information may be transferred to the new entity as part of the transaction.
4.4. Business Transactions
You have the right to request the deletion of your Personal Data. To do so, you can:
• Contact us at support@streamly.com with the subject line "Request to Delete Personal Data.
• "Use the in-app "Delete My Data" feature, if available, in your account settings.
Upon receiving your request, we will delete your Personal Data within a reasonable timeframe, unless we are legally required to retain it.
5. How We Protect Your InformationStreamly takes data security seriously. We use technical, administrative, and physical safeguards to protect your Personal Information. While we strive to ensure robust security, no method of transmission over the internet or electronic storage is 100% secure.
6. Updates to This Privacy PolicyWe may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for updates.
7. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at support@streamly.com.
